Last updated: June 2025. This policy covers how z25 collects, uses, and protects the personal data of players in the Philippines.
At z25, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal data we collect when you use our platform, how we use it, who we may share it with, and what rights you have over your own information. By registering and using z25, you agree to the practices described in this policy. We encourage you to read it carefully so you understand exactly how your data is handled. If you have any questions after reading, our support team is available to help.
When you create an account on z25, we collect the personal details you provide during registration — including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect information automatically as you use the platform, such as your device type, IP address, browser type, pages visited, and session duration. This technical data helps us improve platform performance, detect suspicious activity, and personalise your experience. If you contact our support team, we may also retain records of that communication. We only collect information that is necessary for the operation of the platform and the delivery of our services to you.
The personal information we collect is used primarily to operate and maintain your z25 account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our regulatory obligations. We also use your data to send you important account notifications, respond to support requests, and — where you have opted in — inform you about promotions and platform updates. Aggregated and anonymised data may be used internally to analyse platform usage trends and improve our services. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Your data is never sold to third-party advertisers or marketing companies.
z25 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are required for the platform to operate and cannot be disabled. We may also use analytics cookies to understand how players navigate the site, which helps us identify areas for improvement. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect your experience on the platform. We do not use third-party advertising cookies or cross-site tracking technologies.
We do not sell, rent, or trade your personal data to any third party. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their services. All third-party partners are contractually required to handle your data securely and in accordance with applicable privacy laws. We may also disclose your information to regulatory authorities or law enforcement agencies where required by Philippine law or a valid legal order. In all other circumstances, your data remains strictly within the z25 platform environment.
We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the z25 platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions. We conduct regular security reviews and update our systems to address emerging threats. While no online platform can guarantee absolute security, we are committed to maintaining the highest practical level of protection for your information.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be retained for a minimum period as required by applicable gaming and anti-money laundering regulations. When data is no longer required, we securely delete or anonymise it. If you request account closure, we will process the deletion of non-mandatory data within a reasonable timeframe while retaining records we are legally required to keep.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask us to delete data that is no longer necessary. You may also withdraw consent for optional data processing activities, such as marketing communications, at any time. To exercise any of these rights, please contact our support team with your request and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect the security of your account. We are committed to honouring your data rights in a transparent and timely manner.
z25 is strictly an adult platform and is not intended for use by anyone under the age of 21. We do not knowingly collect personal data from minors. If we become aware that a person under the minimum age has registered an account, we will immediately close that account and delete all associated personal data. Parents or guardians who believe a minor has accessed our platform should contact our support team immediately. We take our responsibility to protect young people seriously and maintain robust age verification procedures as part of our registration process.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable regulations. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data. Continued use of the z25 platform after any update constitutes your acceptance of the revised policy. If you have concerns about any changes, please reach out to our support team before continuing to use the platform.
A quick summary of the key points Filipino players should know.
Your personal information is used only to operate your account and deliver our services. It is never sold, rented, or traded to advertisers or third-party marketers under any circumstances.
All data transmitted between your device and z25 is protected by encryption. We apply strict access controls internally so only authorised staff can view account information when necessary.
You have the right to access, correct, or request deletion of your personal data at any time. Simply contact our support team and we will handle your request promptly and transparently.
Our data practices are aligned with applicable Philippine privacy and gaming regulations. We retain records only as long as legally required and securely delete data that is no longer needed.
We do not use third-party advertising cookies or cross-site tracking. The only cookies we use are those essential to platform operation and optional analytics that help us improve your experience.
If you have any questions about how your data is used or want to exercise your privacy rights, our support team is ready to assist. Reach us at [email protected] and we will respond as quickly as possible.
Common questions about how z25 handles your personal data.
Now that you know how z25 protects your data, join thousands of Filipino players already enjoying a safe and secure gaming experience.